Privacy Policy
1. Introduction
At Gemsy Collection, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.
By using our website (www.gemsycollection.com), you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
When you visit our website or place an order, we collect the following types of information:
a. Personal Information Provided by You
Name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely by third-party providers)
b. Automatically Collected Information
IP address
Browser type and version
Pages visited and time spent on the website
Referring website or search terms
Device type and operating system
3. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill your orders
To provide customer support
To send updates, promotions, or newsletters (if you opt-in)
To improve our website and services
To detect and prevent fraudulent transactions
To comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties for specific purposes:
Payment Processors: Your payment details are processed securely by third-party providers (e.g., Stripe, PayPal).
Shipping Providers: We share necessary shipping details with delivery companies to ensure order fulfillment.
Website Hosting & Security: Our website is powered by Hostinger, which provides hosting and security services.
Legal Compliance: If required by law, we may disclose your information to regulatory authorities.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
Remember your preferences and login details
Analyze website traffic and improve performance
Offer personalized product recommendations
You can manage your cookie preferences through your browser settings.
6. Data Protection & Security
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.
7. Your Rights Under GDPR
If you are a resident of the European Union, you have the following rights under GDPR:
Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Deletion: Request deletion of your personal data.
Right to Object: Object to processing based on legitimate interest or direct marketing.
Right to Data Portability: Request to transfer your data to another service provider.
To exercise your rights, please contact us at info@gemsycollection.com.
8. Retention of Your Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. International Customers & Data Transfers
If you are accessing our website from outside the European Economic Area (EEA), please note that your information may be transferred and processed in countries with different data protection laws. We ensure that appropriate safeguards are in place to protect your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, you can contact us at:
Gemsy Collection
Email: info@gemsycollection.com
Website: www.gemsycollection.com